Project Context
VAON’s partner is a company specializing in digitalization and construction site operations, including construction management, electronic documentation, and ICT solutions. The challenge was to build a centralized web platform to manage operations online, enabling seamless collaboration and reducing processing time among project owners, contractors, and on-site partners.
Challenges
Operational Instability
Relying on a small in-house IT team combined with domestic outsourcing and freelancers led to inconsistent system quality and unstable operations.
High Development Costs
The previous development model incurred high costs that did not align with the efficiency required for large-scale construction projects.
Scalability Hurdles
Coordinating resources for large-scale projects was time-consuming, making it difficult to maintain the necessary development speed and responsiveness.
VAON's Solution
Knowledge Transfer & Standardization: A Japanese-speaking Bridge SE (BrSE) with a strong IT background works directly with the client to master business logic and system requirements before transferring this knowledge to the offshore team.
Controlled Offshore Model: Establishing a dedicated "core team" to implement the project at a small scale first, ensuring all processes are documented and risks are minimized before scaling up.
Continuous Improvement & Scaling: Collecting continuous feedback to refine quality while executing a phased resource expansion plan to meet the increasing volume of support and system growth.
Value Delivered
Cost Efficiency
Achieved a cost reduction of approximately 30% compared to fully domestic development options.
Enhanced Response Speed
Improved system response and handling speed by roughly 20% through standardized workflows.
Large-scale Capacity
Built a robust platform capable of supporting over 200,000 active users with a flexible scaling model.
Technology Stack
